Audit
Interactive Tool

Wait Time Measurement Audit (Baseline)

Use this short interactive audit to capture a baseline for one service area on a defined measurement period. The form collects essential, non‑clinical summary metrics that will help your team compare performance across shifts and identify where to focus experiments.

E.g., 'Southside Primary Care - Building A'
Choose the area you are auditing
How many consecutive days were sampled?
How were times captured?
Total visits included in this baseline
Enter the median time in minutes
Time below which 90% of visits occurred
Percentage of patients who left before clinical assessment
Percent of scheduled patients who did not attend
Short description: e.g., 'rooming delays', 'lab turnaround', 'front-desk check-in'
Any context that helps interpret the numbers (staffing shortfalls, EHR changes, seasonal surge)
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