Wait-Time Root Cause Mapping Workshop Guide
Facilitator guide and workshop agenda to map patient flow and identify root causes of delays.
Workshop components: 1) Pre-work data pack (arrival patterns, cycle times); 2) 90-minute mapping session with sticky-note flow mapping (touchpoints, wait points, handoffs); 3) Cause clustering and 'Five Whys' for top delays; 4) Quick countermeasure ideation and assignment; 5) Rapid PDSA plan and measurement definition. Materials: facilitator script, flipchart templates, data extract checklist.
Discussion
Comments and conversation will live here.