ED Throughput Escalation Ladder & Communication Scripts
Clear escalation steps and short scripts for ED teams to mobilize resources when bottlenecks occur.
Contents: predefined triggers (boarding count, wait time thresholds), escalation contacts by tier (charge nurse, bed manager, operations lead), required information to convey, and sample scripts for requesting bed allocation or surgical prioritization. Include a one-page quick reference for triage and charge nurses.
Discussion
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