Step-by-step guidance, templates, and kits to establish and run PFACs that co-design care, strengthen trust, and connect patient input to measurable improvements.
Practical charter, recruitment scripts, onboarding checklist, confidentiality guidance, six meeting agendas with discussion prompts, and a ready-to-run small project (discharge instructions redesign) with roles, timeline, and success measures—designed to avoid tokenism and enable meaningful co-design.
A practical, ready-to-use playbook to recruit, launch, run, and sustain a PFAC that meaningfully co-designs services with patients and families. Includes a sample charter, recruitment scripts, meeting agenda, co-design workshop plan, measures to track impact, launch checklist, and guidance to avoid tokenism.
A practical, equity-focused kit to stand up a meaningful PFAC: step-by-step setup, recruitment language, role descriptions, sample charter, meeting agendas with co-design exercises, first 90-day deliverables, participant support considerations, and measures to prevent tokenism.
Practical, ready-to-use materials and a step-by-step startup plan to create a Patient & Family Advisory Council (PFAC) that meaningfully influences service design, quality, safety, and patient experience. Includes a sample charter, meeting agendas for the first six sessions, recruitment and onboarding scripts, an onboarding checklist, compensation and confidentiality guidance, facilitator tips, impact measures, and a rapid stand-up timeline.
Practical, ready-to-use terms of reference, recruitment scripts, onboarding checklist, sample meeting agenda and facilitation guidance to establish a PFAC that meaningfully shapes service design. Includes decision boundaries, how to feed PFAC input into improvement projects, compensation and accessibility guidance, and simple templates you can copy and adapt.