A short research playbook using data analysis, process mapping, and stakeholder interviews to surface non-obvious AI use cases.
Process Mapping Worksheet — find friction and knowledge gaps. Use this worksheet to document a focused process slice (one end-to-end flow or a single handoff). Keep the map small—4–12 steps. The goal is to expose where decisions, manual work, and hidden knowledge live. How to use. Name the process (e.g., "Customer...
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A ready-to-run, guided interview form with differentiated question sets for executives, domain experts, frontline staff, and customers plus structured note capture, an outcome-framing section, and a quick scoring rubric. Submissions are saved for later affinity mapping and use-case hypothesis generation.
Practical, reusable interview scripts for frontline staff, operations, and managers, plus a note-taking layout and a synthesis template that converts interviews into measurable opportunity statements, pilot briefs, and prioritized use cases.